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Privacy Policy

A legal disclaimer:

Effective Date: 7/4/25

 

At Brother's Home Maintenance, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect your data when you visit and interact with our website brothershomemaintenance.com. By using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information when you visit and use our website:

a) Personal Information

  • Contact Information: Such as name, email address, phone number, and postal address.

  • Service Information: Details related to services requested or provided, such as service type, address, and any special requests.

  • Payment Information: If applicable, payment-related details for processing transactions.

b) Non-Personal Information

  • Usage Data: Information about how you use our website, including IP address, browser type, device information, pages visited, time spent on pages, and other activity data collected through cookies and analytics tools.

  • Cookies: We use cookies to enhance your browsing experience, analyze usage patterns, and personalize content and advertisements. You can manage your cookie preferences via your browser settings.

2. How We Collect Your Information

We collect information through the following methods:

  • Direct Submission: When you fill out forms on our website (e.g., request forms, contact forms), provide your information via email, or make inquiries regarding our services.

  • Automated Technologies: We automatically collect information through cookies, web beacons, and analytics tools as you browse our site.

  • Third-Party Services: We may receive information from third parties such as advertising networks, service providers, or social media platforms that you use to interact with us.

3. Why We Collect Your Information

We collect personal and non-personal information for the following purposes:

  • Service Provision: To provide the services you request, such as scheduling home maintenance, processing payments, and providing customer support.

  • Communication: To communicate with you about your requests, our services, promotions, and updates.

  • Website Improvement: To improve our website's functionality and user experience, ensuring it meets your needs and preferences.

  • Legal Compliance: To comply with applicable laws, regulations, and industry standards.

4. Sharing Your Information with Third Parties

We value your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in running our website and delivering services (e.g., payment processors, website hosting services, email providers).

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, and we will notify you of any changes to this policy.

5. Your Rights and Choices

Under applicable privacy laws, you have certain rights regarding your personal information. These include:

  • Access: You can request to access the personal information we hold about you.

  • Correction: You can request that we update or correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

  • Objection to Processing: You can object to the processing of your personal data in certain circumstances, such as for direct marketing purposes.

  • Data Portability: In certain cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Withdraw Consent: If we rely on consent to process your data, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at bhmaintenance25@gmail.com. We will respond to your request in accordance with applicable privacy laws.

6. Minors' Data

Brother’s Home Maintenance does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible. If you believe we have collected personal information from a child, please contact us immediately.

7. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, disclosure, alteration, and destruction. However, no data transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

8. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Brother’s Home Maintenance
bhmaintenance25@gmail.com

Phone: 201-951-1887

Secondary Line: 201-927-3908

 

Thank you for trusting Brother’s Home Maintenance with your privacy.

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